Start-Up & Support

EPIC Line Integration will guide the successful startup of your new production line in-plant or on-site at your manufacturing facility. Because EPIC custom assembles production equipment inside our shop, we conduct full factory acceptance and functional machine testing before shipping pieces of the production line to the plant. Upon installation, functional testing is performed again to double check for accurate machine operation at start-up. Our group of engineers remain on-site through all aspects of production line start-up including validation, commissioning and checkout as well as turnover of all documentation to key plant personnel.

Production Line Documentation Includes:

    • Operation and maintenance manuals
    • Troubleshooting checklists
    • Component part numbers and specifications
    • Recommended spare parts list
    • Mechanical drawings
    • Schematic drawings
    • Control panel layout drawings
    • Fully-documented logic programs

 

Punch List Resolution

At EPIC, we understand that most production line projects have punch list items that will need to be resolved to declare successful start-up. If punch list issues arise, EPIC is committed to fully resolving all conflicts discovered during the commissioning process.

In-Plant Training

EPIC Line Integration will train your production line operators and plant maintenance personnel on how to use the equipment in the new production line. For ease of use and smooth transition upon start-up, EPIC provides the complete knowledge of how the line works. Even after start-up, EPIC is available for ongoing service as well as any needed maintenance support to keep your manufacturing processes moving forward.

Continuing Support

Excellent service continues after delivery by experienced technicians who provide phone and e-mail assistance for questions ranging from simple maintenance to complex technical issues. We pride ourselves in responding to customer questions with information and solutions in a timely and professional manner.

Contact an EPIC support technician for more information:

Support Number:
(314) 845-0077

Email:
support@www.epicsysinc.com